Add customer record
In order to activate your recurring reminders, you need to add customer records.
Adding a customer record will activate the reminder that you have registered with
the
service.
If you have a service called "monthly checkup", and you set the recurrance to 1
month,
then you can add a customer record for one of your customers that needs to have
a
checkup every month.
The reminder will be activated from the moment that you save your customer record.
Hence, the client will be reminded in one month, minus the setting
"remind X days before appointment", usually 2 days for Email and one day for Text.
Here's how to do it:
 |
When you first get here, you will find the search-pane, where you can search for
your customer.
Search can be done by entering either tha lastname, home phone, email or all of
them. Then press the search-button.
As you see, there is a little help-list popping up as you start to write the lastname.
Click on the name that you are looking for as soon as it appears, in order to save
time.
As you press the search-button, the list below appears. It's the list of your existing
customers to choose from.
Click on the "Add"-link in order to continue. |